Strengthen the connections you rely on

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Experts in Identity Verification

No two businesses are the same. You might run a small fleet of cars and vans, you might be responsible for a large fleet of HGVs. Maybe it’s a bit of both.

Whether you’re a first-timer to the role or an experienced transport manager, we make the job straightforward. No more sleepless nights worrying about compliance. No more time wasted chasing paperwork.

Use cases

Onboarding and monitoring suppliers

Onboarding new suppliers is cumbersome, expensive and time consuming. Trustd’s automated compliance checks replace manual verification, getting you more suppliers onboarded, fast.

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Securing high risk shipments using biometric technology

When the stakes are high, trust is critical. Stay two steps ahead with the latest biometric technology. Trustd validates key transactions on the fly, keeping your network and your shipments secure.

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Maintaining compliance across supplier networks

Time passes, licenses expire and outdated information forever threatens your business’ reputation. Trustd notifies you when your connections’ circumstances change, keeping your network completely compliant.

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Frequently Asked Questions

About Trustd

What is Trustd?

Trustd is the industry standard digital identity verification tool for the freight and transport industry.


How does Trustd work?

Businesses secure their supply networks by inviting drivers and subcontractors to Trustd via an individual sign-up link which allows them to create a profile, upload their documents and have their credentials checked within minutes. Trustd automates checks on driving licenses, company documents and directors’ details as well as vehicle and MOT information to ensure all data is accurate and validated. Once users are approved, Trustd proactively monitors compliance docs, and automates reminders to drivers and subcontractors about expiry dates so that you can be sure that everyone remains compliant for the duration of their contract.


Why should my organisation get Trustd?

Onboarding new suppliers has historically been a long-winded, arduous, and mostly manual process which can lead to delays, human error and drivers slipping into non-compliance. Trustd does all the hard work, by gathering and monitoring all compliance documents, providing you with peace of mind that your drivers and sub-contractors are compliant for the duration of their contract with your organisation.


Why should I get Trustd as a driver?

Buyers need to know that those carrying their loads are appropriately licenced and insured, as well as being careful and diligent drivers. Save on time and hit the road sooner by eliminating the need to email or deliver copies of your documents to compliance teams by simply sharing your Trustd profile and compliance status. Manage your profile and stay current with reminders of expiring documents. Maximise your chances of landing the best loads by committing to the highest level of professional standards through Trustd verification.


Can Trustd help me to secure my transport network?

Yes! Build your own Trustd network by creating a business account and setting your own compliance parameters. Then simply invite your suppliers and rest assured that your entire transport network adheres to the same compliance standards that you do.


What do I need to do to be Trustd?

Once you’re invited to a Trustd network you simply follow the guided onboarding process which can be completed in under 10 minutes and await your Trustd verification.


How much does it cost?

Drivers are invited to join Trustd networks completely free and will have the option to opt in to upgrade their Trustd status with enhanced compliance checks.

Businesses can secure their transport networks by verifying and proactively monitoring their supplier’s compliance status for a small monthly fee. Fees are dependent on the size of the network and levels of compliance and monitoring required.

Businesses who have been invited to Trustd via other businesses like Transport Exchange Group will have their fee covered by their inviting business.


Can I manage our own drivers and sub-contractors using Trustd?

Yes! Build your own Trustd network by creating a business account and setting your own compliance parameters. Then simply invite your suppliers and rest assured that your entire transport network adheres to the same compliance standards that you do. Contact us to find out more.

Data Security

How do I reset my password?

To reset your password, hit the ‘Forgot password’ link on the Trustd login screen and enter your email address. We will send you instructions on how to create a new password.


How do you protect my data?

We adhere to the highest standards of data protection in line with the GDPR, and align with the ISO27001 standard. All customer data is encrypted using an industry standard AES-256 hashing algorithm. For more detail, please review our Privacy Policy.


Who can view my profile?

At Trustd, we give you control over who can view your profile. Any other users within your organisation wishing to view your profile must submit a Profile Sharing request which you can approve or reject. Please note, that Compliance Officers are also able to view your profile for review and approval purposes. You will have the ability to share your profile with other transport networks you wish you join. For more detail, please review our Privacy Policy.


Where will my data be shared if I upload it on Trustd?

As part of Trustd’s terms of use, your data will be shared with the organisation to which you are onboarding. In addition, certain information is also shared with third party providers who help us with verification checks throughout the process. These include the DVLA for driver license details, FullCircl for company information, GBG for facial liveliness and likeness checks, the Government check-mot-history service. For more detail, please review our Privacy Policy.


How do I know this is a secured site?

Our platform uses the HTTPS internet communication protocol to ensure a secure and private experience. In most browsers, you will see a padlock in the URL bar to signify the webpage is secure.

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