Know exactly who is handling your freight, before it moves
Stolen and fabricated identities are putting transport networks at risk. Recorded cargo losses in the EU reached €549 million in 2023, a 438% increase on 2022 and more than ten times the 2021 level, according to TAPA.
By embedding identity verification at the moments that matter – carrier onboarding, freight handovers, and payments – you can protect your transport network, your freight, and your reputation.
Why we built it
Trustd was established in 2020 by Lyall Cresswell, who also founded Transport Exchange Group (TEG) in 2000. After more than two decades running freight-matching infrastructure used by 18,500+ carriers in the UK, EU and US, Lyall kept hitting the same structural problem: thousands of companies transacting with one another, with no reliable way to verify who they were dealing with.
The turning point came around 2018, when Lyall saw how you could open a bank account with biometric identity verification in minutes on a phone screen. If that could work for banking, the same principles could transform how logistics businesses onboard carriers, verify drivers, and manage compliance. But logistics is harder. It requires verifying the business, the individual, their authorisation for a specific job, and a full layer of certifications, insurances, and licences, each with its own expiry dates and rules that vary by country.
We built Trustd to manage all of it in one place.
“Transport operators know what is moving and when. But they don’t always know who. That blind spot is costing the industry billions.” Lyall Cresswell, CEO and Founder
Certified under the UK digital verification services trust framework
Trustd is certified against version 1.0 of the UK digital verification services trust framework and listed on the GOV.UK register. We can conduct “right to work” checks.
Verifiable insurance credentials
Through our partnership with the insurance broker Business Choice Direct (BCD), we launched the sector’s first verifiable insurance credentials, giving any third party instant confirmation of valid cover, direct from the insurer.
European expansion
In June 2026, we launched Know Your Carrier, a web-based tool that gives shippers and 3PLs an instant risk signal on any carrier quoting for work by email. It now operates as Carrier Packets. A service we are rolling out across 27 European countries.
Built on 26 years of freight infrastructure
Trustd is already rolled out across 18,500 carriers in the UK, EU and US with industry-first initiatives including Trustd Loads, real-time network risk monitoring, and verifiable insurance credentials.
More than 18,500 carriers use Trustd today. We operate in the UK, Europe, and the United States.
Where this goes
Identity verification is necessary because regulators are increasing enforcement and insurers are demanding clear accountability.
We believe the question is not whether verification becomes standard across the industry, it is simply a question of when we, collectively, can create a verification network that ensures freight is secure.
The more operators verified through Trustd, the stronger the network becomes for everyone.
