Log in Get the app Get the app

Get your Trustd ID now

A Trustd ID is a digital wallet that holds all the documents you need for courier and haulage work. We are certified under the UK digital verification services trust framework. Trustd serves 18,500 UK transport and logistics businesses, providing ID and verification services.

HOW IT WORKS

Verify once, use everywhere

  1. Download the app

    Get Trustd from Google Play or the App Store. If a business has invited you, use the link in the invitation instead.

  2. Add your details

    Create your profile by adding your details and uploading your identity, insurance and vehicle documents. Set up biometric verification.

  3. Get verified

    Trustd will authenticate your submission, and your profile will show as Verified. Your Trustd ID is then ready to use.

  4. Share when you choose

    When working with a new Transport and Logistics company, share your Trustd ID. You approve each share before anything is sent.

THE PROBLEM

Verified identity and documents make getting work easier

Every business you work for asks you to prove who you are, and the proof is a set of copies. Copies only show what was true on the day it was made, can be faked, and are exposed to data leaks.

A lapsed document can cost you the job

A business can turn you down over expired insurance or missing documents.

Trustd notifies you before your licence, insurance or documents are due for renewal.

Copies of your documents prove very little

A scanned licence or a forwarded insurance certificate does not show that it belongs to the person sending it, and every business that asks for a copy can keep one.

A Trustd ID ties your documents to your face, so a business can verify your identity.

Someone can use your name to take your work

Criminals steal the identities of real carriers to book loads. The booking looks genuine until the money or the load has gone.

You can be left unpaid for the job and with a damaged reputation. Your Trustd ID is tied to your face, so no one else can use it to book work.

WHO IT’S FOR

Built for the people who carry the freight

Owner-drivers

Self-employed courier

Your licence, vehicle and insurance decide whether you get the job.

“It makes us look more professional, and it gives an all round better image”

Whiteley Couriers
Employed and agency drivers

HGV driver

Your licence and right to work come with you when you change jobs.

“I think it’s gonna definitely give my customer more peace of mind in using us”

Red Rocket Couriers Ltd
STAYS CURRENT

Trustd flags changes to your record

Insurance

Trustd notifies you before the date, so you can renew in time.

Driving licence

Trustd notifies you before it is due.

Address

Trustd flags the change and updates your ID.

STANDARDS

Independently certified, registered and secured

DVS is the UK government’s trust framework for digital identity checks. Trustd, a registered provider, has been independently assessed against its rules and listed on the public DVS register.

Trustd is certified to ISO 27001, the international standard for information security management.

Trustd is a member of NaVCIS, the National Vehicle Crime Intelligence Service, a UK police unit that tackles organised vehicle crime.

Trustd is a member of TAPA EMEA, an industry association that unites manufacturers, logistics providers and law enforcement to reduce cargo theft through recognised standards and threat intelligence.

Read how Trustd handles personal data
FAQ

Frequently asked questions

  • Yes. Owner-drivers use the same Trustd ID to work for any business on operating Trustd fleets.

  • A mobile phone, and a passport or driving licence as proof of identity. You may also need proof of residential address dated in the last 3 months, a driving licence showing your right to drive, a right to work share code if you do not have a UK or Irish passport, a VAT number or National Insurance number, insurance certificates and vehicle details.

  • No. Each business on Trustd sets its own requirements, so you can meet one business’s standard and not another’s, but the ID you share is the same.

  • Trustd notifies you before it expires.

  • You choose which businesses receive your Trustd ID, and you can withdraw it. Trustd processes personal data in compliance with GDPR and UK data protection law, and uses it only for identity and compliance verification. Full details are in our privacy documentation.

  • Drivers join free.

GET TRUSTD

Get your Trustd ID

If a business has invited you, use the link in your invitation. If not, download the Trustd app to start.